Our Terms of Service is a contract between you (the Customer) and us (ONEiO) describing the services we will provide to you. It consists of the following documents:


Master Terms: These contain the core legal and commercial terms between you and ONEiO that apply to each subscription to the Service. 

Plan Specific Terms: These include any additional terms that apply to your use of each of our product offerings (“Plan”) and other services.

Jurisdiction Specific Terms: Depending on your location, some of these jurisdiction specific terms will apply to you. They will also explain which ONEiO entity you are contracting with and which laws will govern our relationship.

Data Processing Agreement: This explains how we are processing your personal data. It includes the EU Standard Contractual Clauses.

User Terms and Acceptable Use Policy: This is the rulebook setting out what the individuals authorized by You to access and use the Service can and can’t do while using the Service.

Privacy Policy: This policy describes how we collect, receive, use, store, share, transfer, and process the Personal Data of the Users and the visitors to our Websites. It also describes the User’s and Visitor’s choices regarding use, as well as their rights of access to and correction of their Personal Data

Your Order Form: This is the form created following your purchase of one of our products or services through our online payment process or via in-app purchase. It contains all of the details about your purchase, including your subscription term, services purchased and your fees. You’ll find your Order Form(s) in the Documents section of your ONEiO portal.

We cannot provide our services to you unless you agree to these terms. By using the Service or by receiving other services from us, you are agreeing to these terms. 

We periodically update these terms. If you have an active ONEiO subscription, we will let you know when we do via an email or in-app notification.


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