How long is the typical time to set up a ticket exchange using standard APIs out of the box between the two ITSM systems?

For example the technical setup time for ServiceNow is from 30 minutes to an hour. That is naturally only the initial step. The most time consuming parts are the process definitions and testing. Usually if the parties integrating have a common understanding what the integrations should do, the project can be run through in 2-4 weeks calendar time.

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