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About ONEiO General Terms

Dated: Apr 5, 2024


By using the Service or by receiving other services from us, you agree to these terms. We cannot provide our services to you unless you agree to these terms. 

We periodically update these terms. If you have an active ONEiO subscription, we will let you know when we do via an email or in-app notification.

The terms, which are meant to be handled as a whole, consist of the following documents:


Terms of Service

ONEiO SaaS Master Terms: General legal and commercial terms between you and us that apply to each subscription to the Service. (Nov 15, 2023)

ONEiO SaaS Service Description: Describes the features and capabilities of the Service. It also includes additional terms for product offerings (“Plan”) and other services. Please note that from that Plan Specific Terms section, the selected Plan dictates what conditions apply. (Apr 5, 2024)

Data Processing Addendum: This document explains how we process personal data as GDPR Processor. (Feb 24, 2023)


ONEiO User Terms of Service

ONEiO User Terms of Service is a contract between you as the User of the Service and us (ONEiO) describing the terms of your use of the Service. ONEiO User Terms of Service consists of the following documents:

User Terms: User Terms of Service (the “User Terms”) govern your access and use of ONEiO integration service (the “Service”). Even though you are signing onto an existing account, these User Terms apply. (Dec 1, 2022)

Acceptable Use Policy: This Acceptable Use Policy sets out a list of acceptable and unacceptable conduct for ONEiO Service. If we believe a policy violation is deliberate, repeated, or presents a credible risk of harm to other users, our customers, the Service, or any third parties, we may suspend or terminate your access. This policy may change as ONEiO grows and evolves, so please check back regularly for updates and changes. Capitalized terms used below but not defined in this policy have the meaning outlined in the User Terms of Service. (Dec 1, 2022)

Privacy Policy: This policy describes how we collect, receive, use, store, share, transfer, and process the Personal Data of the Users of the Service and the visitors to our Websites. It also describes the User’s and Visitor’s choices regarding the use and their rights of access to and correction of their Personal Data. (Dec 1, 2022)


You can download the complete pdf from the link below.

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