Frequently Asked Questions
- Can attachments be exchanged on a ticket?
- Does ONEiO support JSON REST, SOAP/WSDL, HTTPS/XML type of transactions?
- Does ONEiO handle asynchronous or synchronous transactions?
- What features and functions does ONEiO SaaS solution provide?
- What type of data gets exchanged to and from partners via ONEiO?
- What if a customer wants to stop using ONEiO, do we get the configurations with us?
- How is ONEiO's service monitored?
- How is security taken into account when developing the ONEiO service?
- What are the security controls in use?
- How is ONEiO service security assured?
- What is required from our tool to integrate with ONEiO?
- Can ONEiO convert between different date formats?
- What technology is the solution based on?
- Do you use separate databases per client or how do you manage to keep client-data separated and secure?
- How is the data secured in the cloud?