Logo
Sign in
  1. Help Center
  2. FAQ

FAQ

FAQ

  • Signing into the Help Center as a new user
  • Why should I pay the monthly subscription fee?
  • What development tools are available, if I wanted to build the ONEiO connections to our endpoints.
  • How long is the typical time to set up a ticket exchange using standard APIs out of the box between the two ITSM systems?
  • Do you provide a business rule engine capability for applying any business logic to the message content?
  • Can a case / ticket exchange flow include the use of acknowledgement processing to link 2 tickets together in the end point ITSM workflow systems?

See all 34 articles

  • Sales

    +358 10 325 4200
    sales@oneio.cloud

  • General

    +358 10 325 4200
    flow@oneio.cloud

© Help Center 2020

  • Support

    support@oneio.cloud

  • Terms & conditions
    Privacy policy
  • Helsinki (HQ)

    ONEiO Cloud Oy

    Huopalahdentie 24, FI-00350 Helsinki, Finland

  • Munich

    ONEiO Cloud GmbH

    Munich Fünf Höfe
    Theatinerstr. 11 8th floor
    80333 Munich
    Germany

  • London

    ONEiO Cloud UK

    2 Kingdom Street, 6th Floor W2 6JO, London, UK

  • Charlotte, NC

    ONEiO Cloud Inc.

    101 N. Tryon St Suite 112 and 6000, Charlotte, NC 28246
    United States