FAQ
FAQ
- Signing into the Help Center as a new user
- Why should I pay the monthly subscription fee?
- What development tools are available, if I wanted to build the ONEiO connections to our endpoints.
- How long is the typical time to set up a ticket exchange using standard APIs out of the box between the two ITSM systems?
- Do you provide a business rule engine capability for applying any business logic to the message content?
- Can a case / ticket exchange flow include the use of acknowledgement processing to link 2 tickets together in the end point ITSM workflow systems?