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Service Provider Subscription View

The Service Provider Subscription view contains the necessary information overview for the subscription owner to have a holistic view of all of belonging tenants.

To access the Service Provider view, the subscription owner can log into any of the subscriptions that belong to the service provider subscription. Then click the network icon next to the Settings cogwheel.


In the Service Provider view, there are 3 sections from top to bottom:
Overview, My Endpoint Types, and Tenants.




This section provides the basic information of the service provider subscription, as shown in below table.

Header Information
Subscription Name Name of the service provider subscription
Flat Rate Tenants Total number of tenants that use flat rate pricing strategy in the master subscription. Number of messages within these tenants do not affect the monthly quota of the service provider subscription
Connected Subscriptions Total number of other subscriptions that are using the endpoint types belonging to the service provider. The number of connected subscriptions do not affect the cost
Monthly Quota Number of messages allowed to be sent to/from ONEiO in both QA and Production environments. The message is NOT counted towards the quota if: it is a synchronous response message, or it is NOT routed, or it is handled with DROP or PROCESS_ONLY rule
Period Reset Date The date to reset the quota (default is the 1st day of each month)
Quota Usage Message quota that has been consumed from the period reset date to present


My Endpoint Types


This section lists all unique endpoint types that belong to the service provider. The number of each endpoint type being used in QA or Production environment is also shown. Additionally, the number of each service provider-owned endpoint types being used in other subscriptions is displayed on the right side.

By clicking an endpoint type, a list of endpoints with the respective endpoint type is shown on a separate page.


This page has two tabs: Production and QA environments. Each tab contains the name of the endpoint, the subscription name where the endpoint belongs, resolving credentials, and optionally a resolving value. 

To know more details about resolving strategy and its configuration in ONEiO, please check this article.


The service provider subscription owner can view resolving credentials by clicking the key icon on the top-right of the tab. Please contact ONEiO support to modify the credentials. 


Furthermore, the resolving value can be edited by clicking the pencil icon on the right side of each endpoint row.




This section displays the basic information (name, description, and pricing type) of all tenants of the service provider subscription. A tenant is a subscription that represents a customer of the service provider subscription. 

By clicking the "+ Add new tenant" button on the top-right corner of this section, the service provider subscription owner can add a new tenant/subscription to the subscription.


After filling in the name, description and selecting the pricing type, the new tenant/subscription is added. Note: you may need to re-login to have full access to the newly created tenant.

The service provider subscription owner may then switch to the newly created subscription and create new endpoints (the ONEiO support team will assist you if the endpoints are not accessible through self-service). Please refer to this article to check the possibility to copy configurations from existing tenants.

When creating integrations using your service provider endpoint type and the endpoint is configured to use a resolving strategy, you must specify a resolving value in the tenant's endpoint. The value can be found in "My Endpoint Types" section. The service provider subscription owner may then configure the resolving value for the new endpoint in the endpoint list view.


Connected Subscriptions

This section lists other subscriptions that are using the service provider-owned endpoint types.


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