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Signing into the Help Center as a new user

 

Sign into the Help Center by clicking the "Sign in" button in the top right corner.

HC_login.png

 

If you have a ONEiO user or you have been in contact with ONEiO Support, your email address is already in the system and you can just apply for a password by clicking on the "Get a password" text in the bottom of the popup.

If you have not been in contact with us yet you can just use the "Signup" option.

HC_get_pw_1.png

 

Fill in your email address that you have been using to contact support and click submit.

HC_get_pw_2.png

 

If you are an existing user you will have gotten a password reset email to your email inbox.

HC_check_email.png

 

Follow the link to reset you password and sign into the Help Center.

HC_email.png

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