Sign into the Help Center by clicking the "Sign in" button in the top right corner.
If you have a ONEiO user or you have been in contact with ONEiO Support, your email address is already in the system and you can just apply for a password by clicking on the "Get a password" text in the bottom of the popup.
If you have not been in contact with us yet you can just use the "Signup" option.
Fill in your email address that you have been using to contact support and click submit.
If you are an existing user you will have gotten a password reset email to your email inbox.
Follow the link to reset you password and sign into the Help Center.