Tutorials

How To's

• How to add slash commands (Modal) to your Slack Endpoint
• Attributes
• How to handle JIRA Statuses With Transitions
• How to use the Routing Rule export & import function.
• How to use custom tables & Attachment API in ServiceNow
• How to create an API token for Atlassian JIRA Cloud authentication

Integration Tutorials

• How to configure UMB for integration with ONEiO
• How to create integration between Jira and ServiceNow

Endpoint Tutorials

• How to configure 4me for integration with ONEiO
• How to configure Atlassian JIRA for integration with ONEiO
• How to configure Autotask for integration with ONEiO
• How to configure Azure DevOps for integration with ONEiO
• How to configure Bechtle E-Catalogue for integration with ONEiO
• How to configure BMC Remedy ARS for integration with ONEiO

See all 23 articles

Tech Tips

• Basic Troubleshooting
• Routing Rules - Using formatters to convert from Unix Timestamp
• Exporting Spreadsheet Data to a Routing Rule's Table Mapping
• Organize rules with use cases
• Export a Table Mapping from a Routing Rule to a CSV / Spreadsheet